Privacy Policy

Last updated: March 19, 2026

1. Introduction

VirtualLog ("we", "us", "our") operates virtuallog.io (the "Site") and the VirtualLog demo application at demo.virtuallog.io (the "Demo App"). This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

VirtualLog is operated from Romania and serves international users. We are committed to compliance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is VirtualLog. For any privacy-related inquiries, you can reach us at support@virtuallog.io.

3. Data We Collect on the Site

When you visit our Site, we may collect the following data:

  • Analytics data (only with your cookie consent): IP address, browser type, pages visited, time on site, and referring URL — collected via Google Analytics
  • Contact form submissions: name, email address, subject, and message content
  • Newsletter subscription: email address and opt-in preference
  • Cookie consent preference: your accept/decline choice, stored locally in your browser

4. Data We Collect in the Demo App

When you use the Demo App, we may collect the following data:

  • Authentication credentials: username and password, transmitted securely over HTTPS
  • Local storage data: authentication state, browser session ID, guided tour completion status, and logs queue — stored in your browser's localStorage
  • API requests: search queries and filter selections sent to the VirtualLog backend

The Demo App uses synthetic sample data and is intended for evaluation purposes only.

5. How We Use Your Data

We use the data we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To respond to your contact form inquiries
  • To send newsletter updates (only if you opted in)
  • To analyze site traffic and usage patterns via Google Analytics
  • To authenticate users in the Demo App
  • To maintain Demo App functionality (session state, user preferences)

6. Cookies and Tracking

We use Google Analytics cookies only with your explicit consent. When you visit our Site, a cookie consent banner gives you the choice to accept or decline analytics cookies.

  • If you accept, Google Analytics cookies are set and your consent preference is stored in localStorage
  • If you decline, no analytics cookies are set
  • You can change your preference at any time by clearing your browser's localStorage

The Demo App uses localStorage for functional purposes only (authentication state, session management) and does not use tracking cookies.

7. Data Sharing

We do not sell your personal data. We share data only with the following third-party services:

  • Google Analytics: anonymized usage data for site traffic analysis (subject to Google's privacy policy)
  • EmailJS: contact form submissions are transmitted via EmailJS to deliver your messages to us

We do not share your data with any other third parties.

8. Data Retention

  • Contact form messages: retained as long as necessary to respond and for our business records
  • Analytics data: subject to Google Analytics data retention settings
  • Demo App local data: stored in your browser until you clear it; server-side demo data may be periodically purged
  • Newsletter subscriptions: retained until you unsubscribe

9. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, please contact us at support@virtuallog.io. We will respond to your request within 30 days.

10. Data Security

We use HTTPS encryption for all data transmission between your browser and our services. Authentication is handled via secure JWT tokens. We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. International Data Transfers

Your data may be processed in the European Union and other countries where our service providers operate (e.g., Google for analytics, AWS for infrastructure). We ensure appropriate safeguards are in place for any international data transfers in accordance with applicable data protection laws.

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will promptly delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact

For any privacy-related inquiries or to exercise your data protection rights, please contact us at:

Email: support@virtuallog.io